Frequently Asked Questions
Everything you need to know about shopping with Vush Australia.
What are your shipping times within Australia?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days for most metropolitan areas.
What is your return policy for fashion items?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like earrings and intimates cannot be returned.
Do you offer international shipping?
Yes, Vush Australia ships worldwide! International delivery times vary by location but generally take between 7-14 business days.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.