Returns & Exchanges
At Vush Australia, we want you to love your fashion finds. If your purchase isn't quite right, we offer a flexible 30-day return policy for items in their original, unworn condition with all tags attached.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original security tags and packaging intact to qualify for a return.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return and choose between a refund or store credit.
Pack and Post
Securely package your items and attach the prepaid shipping label provided via our portal, then drop it off at any Australia Post location.
Quality Inspection
Once our warehouse receives your return, please allow 3-5 business days for our team to inspect the garment and process your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing